Contact Us

If you want to know the shipping area, the answer is: now, We DON’T support shipping out of the U.S. For the U.S., we don’t support the following area: PR(Puerto Rico), HI(Hawaii), VI( Virgin Islands), AK(Alaska), GU(Guam), AA(Armed Forces America),  AE(Armed Forces), AP(Armed Forces Pacific), AS(American Samoa), MP( The Northern Mariana Islands). We currently DO NOT drop ship to PO Boxes.

If you want to order bed parts, We do not sell parts separately, nor do we provide after-sales service for products that are not sold by us.

If you have any questions about order inquiries, tracking inquiries, disputes between buyer and seller, and so on, you can check our F.A.Q. first.

If you want to know when a bed is available (in Stock), please attach the product link or SKU. Thanks.

SKU example
SKU place: yellow background, it’s LP000909AAE

If there are no answers to your question, please don’t hesitate to contact us, and we will respond as soon as possible:

  1. e-Mail：support@coolkidsbed.com( Recommend ) – Normally we will respond in 24 hours, if you don’t found it, please check the SPAM folder.
  2. Facebook Messenger: Message Me on Facebook